Being diagnosed with dementia can be a very difficult and confusing time for the individual and their loved ones, and it is only natural to feel anxious about what life in the future will be like. At St Clements we believe that the transition into our care should be as smooth and stress free as possible, and carefully planned in order to minimise upset to all concerned.
Whether it’s a friendly face, a warm smile or taking time to listen, making a positive difference to someone’s day is important to us. The home is continually committed to specialist training, which enables staff to help individuals express their needs and maintain a high level of independence, self-worth and well-being.
Residents who are experiencing memory loss benefit from our enlightened approach to dementia care, which stimulates, supports and comforts in a safe and homely environment. We are committed to providing the best possible outcomes for these residents and we achieve this through our ‘Wings’ (Welcome, Individuality, Nurturing, Guidance, Sensitivity) philosophy of care. This award-winning approach is nationally recognized and our bespoke learning programme is designed to ensure that the person with a dementia is at the heart of everything we do.
We place great importance on the lives our residents have led before they come to us and spend time with them and their family members to find out about their tastes, history, hobbies and interests. Family and friends are our significant partners and we welcome feedback and suggestions at all times. The information shared helps us to create individual care plans for each individual, which are paramount in providing the best care. Residents are included in every part of decision making, by taking part in meetings, surveys and one-to-ones.
We welcome and encourage our residents to make their rooms here as homely and personal as possible, by furnishing them with their own belongings to create a space they feel safe and happy in. Paintings, a few favourite ornaments and plenty of family photographs can all be of comfort.
Each Kingsley care home is unique but all have a set of highly respected and award-winning features embedded within the culture. Our daily emphasis is on the care that our residents need, whether that be physical, emotional or spiritual.
We are currently working towards achieving the SIX Steps to success program to get the accreditation for end of life care.