At Brooke House care home, we provide the following key services:
- Residential Care
- Respite/Short stay Care
- Dementia Care
You can find out more about these services and the unique, passionate way in which we deliver care at all our Kingsley homes by visiting the following pages:
Types of care
You will find information regarding a variety of services that we offer within Kingsley care homes.Read more
Care Advice & support
A collection of jargon-free useful information, advice and tips created to help you and your family understand the different types of care and care requirements, funding for care and other concerns relating to care for the elderly.Read more
The Kingsley Way
Take a look at our award-winning unique approach to care and see how we make a difference to the people we care for.Read more
Don’t worry if you cannot find what you are looking for; you can contact the Brooke House Home Manager Laura Crowley via telephone, email or the contact us page. Laura will be delighted to help you with any question that you may have regarding care for the elderly.
Kingsley care homes in Norwich
“It wasn’t long before I felt right at home at Brooke House. The staff are all wonderful and I see them more as friends now. It’s always a nice feeling when I enjoy a cup of tea with my family outside while looking at the magnificent scenery.”
At Brooke House, we really get to know our residents and pride ourselves on offering the highest quality care tailored to their needs.
Our staff are all trained in Kingsley’s person-centred dementia care programme called WINGS, which means we learn all about people’s life stories, tastes and interests so we can create a genuine home from home experience.
When you visit us, you will be sure to feel the family atmosphere; our staff share their life stories with residents; we all dine together, go shopping together, and much more besides.
Our residents enjoy all kinds of activities, from baking and painting to flower arranging and gardening, and they always look forward to visits by entertainers. Our gardens are a delight at any time of the year.
We love to invite people from the local community into our home for events such as our summer barbecue and our memorable craft fair.
Our goal is for all our residents to feel relaxed and happy at Brooke House. We understand that everyone is unique, which is why we assess each resident individually and organise activities around them, allowing them to choose whether to join in or not. We have moved right away from a scheduled programme of activities and have many individual meaningful mini-activities taking place throughout the day. These are based upon individuals’ likes and are used to enhance well-being.
We support our residents in maintaining their independence as much as possible, and thus embrace and encourage ways in which they can achieve this.
Our chef takes delight in making meal times a daily highlight, from succulent roasts on Friday to Friday fish and chips, and the menu is regularly updated to keep meal times interesting.
Take a look at our truly person-centred approach to care.Read more
The highest standard of Dementia Care.Read more
Big or small, whatever your concern may be, please do not hesitate to contact us at any time regarding any care matter. We will be happy to help you find the right care and the necessary support that you may require.
“At all times we provide care and support as and when it is required, but just as importantly, we allow people to keep living their life.”
Brooke House care home is an Edwardian house set in four acres of gardens and surrounded by beautiful Norfolk farmland.
Your own personal space
The home provides a warm and friendly atmosphere yet is very well appointed with private rooms, suites, spacious pleasant common areas, dining rooms and lounges. The home has been carefully and tastefully modernised to provide exceptional care in a truly homely environment.
The home caters for up to 35 people requiring both residential or specialist dementia care. The main accommodation offers 19 spacious single rooms and one double, all with en-suite facilities, and Brooke House also offers a purpose-built specialised dementia care unit called ‘Brookefield’. There are 14 ground floor rooms in the Brookefield wing, which have additional specialist features for residents who need a little extra help and support.
Décor that inspires
Within the home you will see many decorated hallways with interesting items hung on the walls. This helps spark memories and good emotions for those with dementia, also encouraging conversation between residents. You may see signs to direct the residents to rooms and bathrooms to help prevent them becoming lost or confused.
The staff work hard to meet the needs of individuals and understand the meaning of real person-centred care, but don’t just take our word for it… We actively encourage those who are considering living here to visit the home, spend some time here with us and ask any questions. So why not join us for lunch at Brooke and get to know us better? The home manager, Laura, will be more than happy to show you around. Visit us and experience the difference.
Visit us virtually
Take a 360 virtual tour and get a feeling of Brooke House by visiting the next tab.
The Kingsley Way gives you more information about who we are; our company; our vision and values; the people and our unique culture that makes a difference in everyone’s lives. Why not take a look at our back stories’? At the end of the day, you should know the people who are going to be taking care of you or your loved one.
“We believe passionately in supporting people to live a fulfilled and independent life. We strive to get to know our residents as individuals and, through our commitment, love and compassion, try to provide enriched lives for all that live and work at Brooke House.”
Recognition from outside agencies and organisations demonstrates our progress in delivering quality person-centred care suitable for meeting the diverse needs of all individuals at Brooke House. As well as private introductions we also work closely with Norfolk County Council and Continuing Care NHS. The team at Brooke House have been working hard and have adapted to many changes designed to enhance the life experiences of those choosing to be a part of the family at the home. The sense of achievement has been inspiring and real improvements made to day to day life at Brooke House can be both felt and seen by all.
The care team at Brooke House are specifically selected to meet the criteria of a Person Centred Worker, and undergo a continuous programme of training, on both practical and theoretical levels. Most of our training is facilitated by our own training arm, Kingsley Academy.
We pride ourselves on employing individuals who can demonstrate:
- Nurturing – Being able to provide comfort, security and a sense of belonging
- Togetherness – Being a friend to individuals on an equal basis, eliminating feelings of alienation and loneliness
- Spontaneity – Being able to create opportunities which will engage individuals in a meaningful way
- Feeling – Being able to be emotionally warm, offering closeness to each individual
Meet our team members who are going to be taking care of you or your loved one at Brooke House. Please don’t forget that our ‘open house’ policy means visitors are welcome at all times.
ManagerI have worked in the care sector since leaving school, and have been part of the Kingsley Healthcare Group for over seven years
Deputy ManagerHayley began her career with Kingsley at Eversley nursing home in 1999 as a support worker
AdministratorRuth has been with Kingsley Healthcare since 2014 as an administrator after previously working for Shell International
Senior Support WorkerPaulina joined Kingsley four years ago and has progressed to senior carer,
Senior Support WorkerHarry has been a volunteer at Brooke House from February 2015 to May 2015 during his studies
Maintenance ManPeter joined Kingsley Healthcare in December 2014 and is currently responsible for the maintenance
Head ChefSue has worked for Kingsley healthcare for 12 years, with 6 years working as the head cook at another Kingsley home
Visiting HairdresserJade has been our visiting hairdresser for four years now, previously being a mobile hairdresser
We organize numerous outings, activities and events throughout the year to suit all our residents’ interests. We like to involve everyone in celebrating special occasions too, such as birthdays; wedding anniversaries, achievements and any other interesting or exciting news residents have to share.
A bi-monthly newsletter is published and made available to visitors, but it can also be downloaded from the website. Inside you can read all about the events that have either already taken place or are planned for the future, in which you might like to get involved. It also contains announcements from Kingsley Healthcare, future improvements to the home, recent charity events we have been involved in, photos and much more.
You can subscribe using the form below and have the newsletter emailed to you, which makes it easier to catch up with the latest news and reduces our carbon footprint.
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We realise that the move to a care setting can be a challenging time for those moving and their relatives. We welcome the opportunity to support all involved, so please call us for information, advice, support or even a chat, and we’ll be happy to help.
Alternatively you can use our online form, and we’ll get back to you as soon as we can.
Brooke Gardens, Brooke, Norwich,
Norfolk, NR15 1JH