Park Lane provides the following key services:
- Residential care
- Respite care
- Dementia care
- End of life care
The quality in end of life care has been awarded to Park Lane through the ‘Six Steps’ programme, which ensures that workers gain the knowledge and skills to become an end of life care champion in a care setting.
You can find out more about these services and the unique, passionate way in which we deliver care at all our Kingsley homes by visiting the following pages:
Types of care
You will find information regarding a variety of services that we offer within Kingsley care homes.
Care Advice & support
A collection of jargon-free useful information, advice and tips created to help you and your family understand the different types of care and care requirements, funding for care and other concerns relating to care for the elderly.
The Kingsley Way
Take a look at our award-winning unique approach to care and see how we make a difference to the people we care for.
Don’t worry if you cannot find what you are looking for as you can contact the Park Lane Manager, Jayne O’Sullivan, via telephone or email. Jayne will be delighted to help you with any questions that you may have regarding care for the elderly.
Park Lane is a care home that puts the residents first. The friendly and experienced staff provide a warm, homely atmosphere within a home where providing the highest standards of care is a matter of pride for all concerned. Proud to be part of the Kingsley Healthcare group, with its proven track record of delivering quality care, Park Lane provides residential and respite care, and specialist care for those who may be living with a dementia.
Our approach to care is, we believe, second to none, as we have developed a programme of assistance and care that suits the needs and wishes of each resident as an individual.
In particular, residents who are experiencing memory loss benefit from arguably the most enlightened approach to dementia care that exists in the UK at the present time, with our truly ‘person centred’ approach. As with all the homes within the Kingsley Healthcare Group, person centred care is at the centre of everything we do. This approach concentrates on providing a personalised care package with the individual’s quality of life and dignity at its core.
All our bedrooms have en suite facilities and we have two companion rooms available for those who wish to share. The rooms are attractively decorated and furnished to a high standard, but we do encourage residents to bring some of their personal treasured belongings, such as pictures, ornaments and small items of furniture, as these all help make the room truly their own.
There are three spacious and well-furnished lounges, which all provide excellent areas to relax, chat, watch television, listen to music, play a game or simply spend some quiet time.
There are no routines at Park Lane – residents can get up when they like and go to bed when they like. Yes, there are set mealtimes:
- Breakfast 8 until 10
- Lunch 12 until 1
- Dinner 4 until 5.30
But snacks and drinks are also provided throughout the day, and residents are free to eat in their rooms whenever they like.
Can I have breakfast in bed? No problem.
Can I have a tot or two of whisky before bed, or listen to my favourite music together with cheese and wine? No trouble either.
We operate an open door policy here at Park Lane, which means that visitors can come any time, eat with their loved ones and phone up whenever they wish. Likewise, residents can phone their loved ones whenever they like.
How about a game of pool, chess, bingo or cards? The games room is a fantastic, popular addition to the home.
Each communal room is varied and unique, having a style all their own, and you can choose whichever one you like to relax in.
The home is full of life and friendly – to many of the residents it feels “like home from home, with the staff always laughing and smiling”.
There is always a programme of activities available to all residents, but these are optional and allow for much input from each individual. You might prefer to have a Jacuzzi bath to ease those muscles, or have a nice afternoon nap!
The people, environment and embedded Kingsley culture all go towards creating a family feeling at Park Lane. We ensure the dining area is a communal family experience with everyone interacting, which creates a positive atmosphere throughout the home. Staff members are trained and skilled in involving individuals in the numerous activities available, and become more like a family to the residents.
The experience of individuals living at Park Lane is that of love, well-being, encouragement and fulfilment. The staff all have a kind and caring nature and create a strong family feel within the home, in that the residents feel valued and encouraged.
Park Lane is a calm and relaxed environment, providing optional activities throughout the day.
We learn all about our residents’ hobbies, tastes and interests, so we can think of ways in which to get them interested and involved. Our person centred care is focused around each person’s individual needs and wishes, and we value and respect how each person chooses to spend their day.
We also support our residents in maintaining their independence as far as is possible; we embrace and encourage ways in which they can achieve this.
We want all of our residents to live as healthily as possible, to aid them in living long and pleasant lives. We encourage exercise, keeping minds active and eating nutritious food.
At Park Lane meal times are a very popular and social occasion. Our very own chefs prepare a wide range of delicious, home cooked favourites, using nutritious fresh local produce. The monthly rotating and regularly updated menu caters for all tastes and dietary requirements, and has regular input from the residents.
Should individuals wish, they can dine in their own rooms, however, most enjoy the atmosphere in one of the well-furnished dining rooms. When the weather allows, some residents like to enjoy afternoon tea in the landscaped grounds or the patio area.
Take a look at our truly person-centred approach to care.
The highest standard of Dementia Care.
Congleton is a bustling town in Cheshire, on the banks of the River Dane, to the west of Macclesfield Canal. It is a town with a strong local community, in which Park Lane is actively involved, and close to the home there is a leisure centre, theatre, pubs and cafés.
The home is beautifully furnished, yet at the same time provides specialised care to senior residents; those who just need a little help every now and again through to those suffering from a dementia. We also offer respite care when rooms are available.
The home has three lounges, a dining room and six bathrooms that have assisted technology for those who need it. All bedrooms have en suites, and there are two double rooms for those who would like to share.
Each and every one of our Kingsley care homes is different in some way. However, at each of our care homes we all have a common set of highly respected and award-winning features embedded within the culture, and the way we care for our residents makes a remarkable difference.
If you have any questions at all, please do not hesitate to contact us at any time regarding any care matter. We will be happy to help you find the right care and we strive to give you whatever support and guidance you need.
We actively encourage those who are considering living here to visit and spend some time at the home to gain an accurate perception of the care we offer. It will give you an opportunity to meet the team and ask any questions you may have. The home manager, Jayne O'Sullivan, will be more than happy to show you around and introduce you to everyone.
At Park Lane we believe all our clients deserve to lead a fulfilled and independent life. Our highly qualified and experienced staff members make a point of learning about every client’s individual needs.
All staff members at Park Lane undergo a training programme that is regularly updated.
We pride ourselves on employing individuals who can demonstrate:
- Nurturing – Being able to provide comfort, security and a sense of belonging
- Togetherness – Being a friend to individuals on an equal basis, eliminating feelings of alienation and loneliness
- Spontaneity – Being able to create opportunities which will engage individuals in a meaningful way
- Feeling – Being able to be emotionally warm, offering understanding to each individual
Jayne joined Kingsley in July 2014, and has 25 years’ experience in care work.
Home Administrator & Senior Carer
Adriana joined Kingsley in May 2012. She previously worked as an interpreter for the council,
A bi-monthly newsletter is published and made available to visitors, but it can also be downloaded from the website. Inside you can read all about the events that have either already taken place or are planned for the future, in which you might like to get involved. It also contains announcements from Kingsley Healthcare, future improvements to the home, recent charity events we have been involved in, photos and much more.