Individual, loving care around the clock

The Willows, a stylish conversion of a large Victorian residence near to the town centre of Bedford, is a very friendly and comfortable home. It provides a high level of residential and nursing care and specialises in exceptional support for those with dementia.

Explore the services provided at The Willows, which are designed to make every resident’s stay a pleasant one.

Cyril Fomonyuy

Home Manager

 

At Willows nursing care home in Bedford,

we provide the following key services:

  • Nursing care
  • Dementia care
  • Residential care
  • Respite & short stay care
  • End of life care
  • Continuing health care

You can find out more about these services and the unique way in which we deliver care at all our Kingsley homes by visiting the following pages:

Types of care

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You will find information regarding a variety of services that we offer within Kingsley care homes.

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Care Advice & support

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A collection of jargon-free useful information, advice and tips created to help you and your family understand the different types of care and care requirements, funding for care and other concerns relating to care for the elderly.

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The Kingsley Way

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Take a look at our award-winning unique approach to care and see how we make a difference to the people we care for.

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Don’t worry if you cannot find what you are looking for; you can contact the home by telephone or email. We will be more than happy to help you with any question that you may have regarding care for the elderly.

Kingsley care homes in Bedford

The Willows has undergone extensive refurbishment, which upgraded the communal areas, the kitchen, bedrooms and all the bathrooms. This stylish yet comfortable home has 31 bedrooms with six of these rooms offering en suite facilities, a spacious conservatory and a stunning large lounge. There is also an on-site hair salon, a mobile library and internet access.

As with all Kingsley homes, there are regular visits from hairdressers, chiropodists and holistic therapists, and we have close links with the local GP practices and NHS Teams. There is also an active entertainment programme for those who wish to participate, which includes:

  • Reminiscence
  • Aromatherapy
  • Mobile library
  • Outings
  • Quiz nights
  • Community singing
  • Art and craft events
  • Dancing
  • Visiting professional entertainers

These activities are offered on a one to one or group basis.

We welcome and encourage our residents to make their rooms here as homely and personal as possible, by furnishing them with their own belongings to create a space they feel safe and happy in. Paintings, a favourite ornament and plenty of family photographs can all be of comfort and calm any unsettled feelings.

We encourage all our residents to live as healthily as possible, to aid long and pleasant lives. We encourage appropriate exercise, keeping minds active and eating nutritious food, and our healthy, balanced meals are made from scratch using only the best, locally sourced ingredients. We understand that people’s tastes and habits are different, and we ensure that the varied menu includes a great selection of nutritious delights and individuals’ favourites. Menus are available upon request.

Each Kingsley care home is unique, but we all have a set of highly respected and award-winning features embedded within the culture. Our daily emphasis is on the care that our residents need, whether that be in regard to their physical, emotional, spiritual or mental good health.

Residents can rise whenever they like at the home and have a choice between hot and cold breakfasts, or even both on occasion. They are welcome to have breakfast in bed, but many enjoy the active, friendly communal areas. Staff eat with the residents and don’t wear uniforms or badges, which adds to the family feel of mealtimes.

Family and friends are welcomed to the home at all times of the day and residents are encouraged to maintain the social contacts they had prior to living here.

The enthusiastic, caring staff are always on hand to be with residents throughout the day, and are compassionate about helping individuals to do what they enjoy. They are encouraged to be spontaneous with the residents, whilst residents are encouraged to follow their own interests and make their own decisions.

Activities are set throughout the day, whether they be one-to-one or group events. These can be trips out, physical, emotional or mental therapy, leisure such as music or craft, or visiting entertainment.

Hot drinks, tea, coffee and snacks are served throughout the day.

For lunch and supper there is a choice of mains and desserts, and we invite the able residents to help set the tables, which involves them well. Many residents enjoy helping out around the home with other chores, and have a lot of input about all the choices made within the home, such as potential staff, conversions, additions and decoration. Residents are able to enjoy a glass of wine or sherry with their meals.

After supper, some residents opt to go to bed early or retire to their rooms, while others stay up until later, relaxing in their choice of communal area. There are hot and cold drinks, alcohol available to those that want it, and NO set bed time, as this is our residents’ home.

We place great importance on the lives our residents have led, and spend time with them and their family members to find out about their tastes, history, hobbies and interests. We see family and friends as our partners in caring for the individual and we welcome feedback and suggestions at all times. The information shared helps us to create individual care plans which are crucial in providing the best care, and also helps us get to know them well. Residents are supported to achieve their aims by taking part in meetings, surveys and one-to-ones.

The home is continually committed to specialist training, which enables staff to help individuals express their needs and maintain a high level of independence, self-worth and well-being.

Being diagnosed with a dementia can be a very difficult and confusing time for the individual and their loved ones, and it is only natural to feel anxious about what life in the future will be like. At The Willows we believe that the transition into our care should be smooth and carefully monitored in order to minimise upset to all concerned.

Whether it’s a friendly face, a warm smile or taking time to listen, making a positive difference to someone’s day is important to us. The home is continually committed to specialist training, which enables staff to help individuals express their needs and maintain a high level of independence, self-worth and well-being.

Residents who are experiencing memory loss benefit from our enlightened approach to dementia care, which stimulates, supports and comforts in a homely environment. We are committed to providing the best possible outcomes for these residents and we achieve this through our ‘Wings’ (Welcome, Individuality, Nurturing, Guidance, Sensitivity) philosophy of care. This award-winning approach is nationally recognized and our bespoke learning programme is designed to ensure that the person with a dementia is at the heart of everything we do.

Residents are included in every part of decision making, by taking part in meetings, surveys and one-to-one meetings.

  • On-site hairdresser
  • Domestic services
  • Laundry services
  • Religious needs linked to local church
  • Chiropody
  • Therapists
  • Regular meetings and care reviews
  • Assisted technology in bedrooms and bathrooms

Photo Gallery

Person-Centred Care

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Take a look at our truly person-centred approach to care.

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WINGS Accreditation

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The highest standard of Dementia Care.

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Big or small, whatever your concern may be, please do not hesitate to contact us at any time regarding any care matter. We will be happy to help you find the right care and the necessary support that you may require.

The Willows, 73 Shakespeare Road, Bedford,
Bedfordshire, MK40 2DW
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The Willows Nursing care home in Bedford

The Willows serves the wider community around the Bedford area, including St Neots, Sandy, Rushden, Wootton and Biggleswade.

The home is a conversion of a large Victorian residence in the near to the town centre of Bedford, less than a mile away from the town centre and train station, so it is convenient for an array of amenities, services and entertainment.

The home itself is full of character, benefiting from high ceilings and traditional design features. There are spacious communal and quiet areas, including a beautiful large conservatory, and six of our 31 private rooms have en suite facilities. The home is grand on the outside, and high-quality yet homely on the inside.

Installed in the building are hoists, accessible bathing facilities, lifts, call bells and door alarms. All pressure care equipment is provided, including pressure mats and specialised mattresses.

Visit us

Visit us virtually – Take a 360° virtual tour and get a feeling of The Willows.

To find out information about current availability, a person-centred assessment or to simply arrange a visit, please do not hesitate to contact the home. We actively encourage those who are considering living at The Willows to visit and spend some time here to gain an accurate perception of the care we offer. You are invited to come for lunch or just for a look around. Staff are around at all times of the day and they will be happy to give you a guided tour and answer your questions. If you would like a discussion with the manager, then an appointment can always be made.

The staff here are friendly, hard-working and kind. They strive to work well as a team and create a family atmosphere within the home; making the residents happy makes them happy.

Bridget Ntale

Domestic Supervisor

Bridget previously worked for the NHS at Bedford Hospital. She enjoys being a team leader and is

 

 

Newsletter

A bi-monthly newsletter is published and made available to visitors, but it can also be downloaded from the website. Inside you can read all about the events that have either already taken place or are planned for the future, in which you might like to get involved. It also contains announcements from Kingsley Healthcare, future improvements to the home, recent charity events we have been involved in, photos and much more.

Subscribe

You can subscribe using the form below and have the newsletter emailed to you, which makes it easier to catch up with the latest news and reduces our carbon footprint.

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73 Shakespeare Road,Bedford,
Bedfordshire, MK40 2DW

01234268270
willows.manager@kingsleyhealthcare.co.uk

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