Cookies

1. Introduction

Cookies are tiny text files stored on your computer when you visit certain web pages, which we use to keep track of what you have in your basket, and to remember you when you return to our site. So what are they and why do we use them?

2. What are cookies?

Cookies are tiny text files stored on your computer when you visit certain web pages. At Kingsleyhealthcare.co.uk we use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To find out more about what cookies are, please check What are cookies (opens in a new window; please note that we can’t be responsible for the content of external websites). To order products on Kingsleyhealthcare.co.uk, you need to have cookies enabled, as we will need to place cookies in your device to enable the purchase to go through, such as to add your item to the shopping basket and then take those items to the purchase page. If you don't wish to enable cookies, that will mean that your experience of using the site will be impaired - as some of the cookies help us to identify and resolve errors for example, or determine relevant related products to show you when you're browsing. Most web browsers have cookies enabled, but see Managing cookies for help to turn them on should you need to. We do have relationships with third parties who may also set cookies during your visit to be used for remarketing purposes - in other words to show you different products and services based on what you appear to be interested in. If you'd like to opt out, please go to the Network Advertising Initiative website (opens in a new window - please note that we're not responsible for the content of external websites). Do not track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default. If you enable it, it sends a signal to websites to request that your browsing isn't tracked, for example by third party ad or social networks, or analytic companies. You can opt out of tracking and analytics on this website by changing your settings in the Managing Cookies section on this page. At present no industry-wide uniform standard has been agreed and adopted to determine how DNT requests should be managed, so our website doesn’t currently respond to DNT requests. Until that standard is established, we'll continue to review DNT and other new technologies, but won't respond to DNT requests. We're giving you this information as part of our initiative to both comply with legislation, and make sure we're honest and clear about your privacy when using our website. We know you'd expect nothing less from us, and please be assured that we're working on a number of other privacy and cookie-related improvements to the website.

3. Third party cookies

Name of Cookie Why we use it? Expire
adiLP This cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers. The cookie is used to help track visitors who have multiple tabs open in the same browser to prevent errors in tracking. 12 months
adiS This cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers. The main purpose of this cookie is: Performance 12 months
adiVi This cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers. It contains an identifier which is used to help track a visitor's path while they are on the website. This cookie is set to expire 30 minutes after the visitor leaves the website. The main purpose of this cookie is: Performance 12 months
adiV This cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers. It cookie contains an identifier which is used to track a visitor over time. This allows the software to show multiple visits made by a customer over time from the same browser. This cookie is set to expire 1 year after the visitor leaves the website. The main purpose of this cookie is: Performance 12 months
Name of Cookie Why we use it? Expire
_gat This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes. The main purpose of this cookie is: Performance 10 minutes
adiS This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. The main purpose of this cookie is: Performance 5 days
_ga This cookie name is asssociated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. The main purpose of this cookie is: Performance 12 months
Name of Cookie Why we use it? Expire
PHPSESSID Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages. The main purpose of this cookie is: Strictly Necessary 12 months
Name of Cookie Why we use it? Expire
LaVisitorId This cookie is set by software from RealInteract Live chat support software. The software provides website owners with the ability to live chat with website visitors. The main purpose of this cookie is: To interact with website visitors live environment 12 months
Name of Cookie Why we use it? Expire
cb-enabled This cookie is associated with a free script which shows a cookie alert notice on a website. It is used to record when the user has dismissed the notice to prevent it re-appearing on return visits. The main purpose of this cookie is: Strictly Necessary 12 months
Name of Cookie Why we use it? Expire
__zlcmid This cookie is set by software from Zendesk Live chat support software. The software provides website owners with the ability to live chat with website visitors. The main purpose of this cookie is: To interact with website visitors live environment 12 months

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